Terms & Conditions
Effective Date: 12/11/2024
Welcome to Merry Fields Flower Farm. By accessing our website or purchasing our products and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or placing an order.
General Terms
- Eligibility: By using this site, you confirm that you are at least 18 years old or have the consent of a legal guardian.
- Use of Website: You agree to use our website for lawful purposes only and will not engage in any activity that disrupts or damages the website or its content.
- Changes: We reserve the right to modify these terms, our services, or our policies at any time. Updates will be posted on this page with an updated effective date.
Products and Services
- Availability: All products are subject to availability. As flowers are seasonal, substitutions may be made to ensure the quality of your bouquet.
- Pricing: Prices are listed in US dollars and are subject to change without notice.
- Delivery: Delivery is available within a 20-mile radius of our farm for a $25 fee. Free pickup is available at our farmstand.
Subscriptions
- Commitment: By signing up for a subscription, you agree to receive flowers at the frequency selected (bi-monthly or monthly) for the duration of the season.
- Cancellation: Subscriptions can be canceled at any time with at least 7 days’ notice before the next scheduled delivery.
Returns and Replacements
- Policy: If you are not satisfied with your flowers, we offer a replacement bouquet as the sole resolution. Please refer to our Returns and Refund Policy for details.
- Timeframe: Replacement requests must be made within 24 hours of delivery or pickup.
Gift Cards
- Usage: Gift cards can be redeemed for bouquets or subscriptions. They cannot be exchanged for cash and must be used in a single transaction.
- Expiration: Gift cards expire 12 months from the date of purchase.
Liability
- Disclaimer: Merry Fields Flower Farm is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Force Majeure: We are not responsible for delays or non-performance caused by events beyond our control, such as natural disasters or unforeseen circumstances.
Privacy
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Phone: 270-978-2992
- Address: 859 Peach Orchard Rd., Murray, KY 42071
By using our website or purchasing from Merry Fields Flower Farm, you agree to these Terms and Conditions. Thank you for supporting our farm and locally grown flowers!