Refund and Returns Policy
Effective Date: 12/11/2024
At Merry Fields Flower Farm, we are committed to providing the freshest, most beautiful flowers possible. If you are not satisfied with your bouquet, we are happy to work with you to make it right.
Replacement Policy
If you are dissatisfied with your flowers for any reason, please contact us within 24 hours of receiving your bouquet. We will arrange a replacement bouquet to ensure your satisfaction.
Conditions for Replacement
- The original bouquet must be returned or documented (e.g., a photo) to confirm the issue.
- Requests must be made within 24 hours of delivery or pickup.
No Refunds
We do not offer refunds for flowers or subscriptions. Replacement bouquets are our only form of resolution for dissatisfaction.
Contact Us
To request a replacement, please reach out to us:
- Email: [email protected]
- Phone: 270-978-2992
We appreciate your understanding and thank you for choosing Merry Fields Flower Farm. Your satisfaction is important to us, and we will always do our best to address any concerns.
More Questions?
Don’t hesitate to reach out!